Privacy Policy
Last updated:
VTONE INTERNATIONAL LIMITED (“VTONE”, “we”, “us”) respects your privacy. This policy explains how we collect, use and protect personal data, with reference to the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (the “PDPO”). It also serves as our Personal Information Collection Statement.
1. Personal data we collect
We collect personal data only when you choose to contact us, for example by email or through the enquiry form on this website. This may include:
- your name and the name of your company;
- your email address and any other contact details you give us;
- the content of your message and any information about your requirements.
2. Purposes of use
We use the personal data you provide to:
- respond to your enquiry and communicate with you about our services;
- prepare, enter into and perform contracts with you or your organisation;
- keep business records and comply with legal and regulatory requirements.
3. Whether you must provide data
Providing personal data is voluntary. If you do not provide the information needed to respond to your enquiry, we may not be able to reply or provide the services you ask about.
4. This website
This website is a static website. It does not use cookies, analytics or advertising trackers, and it does not create user accounts.
The enquiry form does not send information to our servers. Submitting it opens your own email application with a pre-filled message; information reaches us only if you choose to send that email.
Our hosting and content delivery providers may process technical information, such as IP addresses in server logs, to deliver and secure the website. Links to third-party websites, such as Google Maps, are governed by those websites’ own privacy policies.
5. Disclosure and transfer
We do not sell personal data. We may disclose personal data, to the extent necessary for the purposes above, to:
- service providers that support our business, such as email, IT and hosting providers, who are required to keep it confidential;
- our professional advisers, such as auditors and legal advisers;
- government, regulatory or law enforcement authorities where required by law.
6. Transfer outside Hong Kong
Some of our service providers may process or store personal data outside Hong Kong. Where this happens, we take reasonable steps to ensure the data receives an appropriate level of protection.
7. Direct marketing
We do not use your personal data for direct marketing without your consent.
8. Retention
We keep personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting or reporting requirements.
9. Security
We take reasonable technical and organisational measures to protect personal data against unauthorised or accidental access, processing, erasure, loss or use. Email sent over the internet is not completely secure, so please avoid sending sensitive information by email.
10. Access and correction
Under the PDPO, you have the right to ask whether we hold your personal data, to request a copy of it and to request corrections. We may charge a reasonable fee for processing a data access request, as permitted by the PDPO. Please send requests to the contact details below.
11. Changes to this policy
We may update this policy from time to time. The latest version is always available on this page, with the date it was last updated.
12. Language
This policy is available in English and Traditional Chinese. If there is any inconsistency between the two versions, the English version prevails.
13. Contact us
For questions about this policy, or to make a data access or correction request, please contact:
VTONE INTERNATIONAL LIMITEDFlat 03, 15/F, Carnival Commercial Building, 18 Java Road, North Point, Hong Kong Island
[email protected]